Privacy Policy

We at RECONYX, INC. are committed to respecting your privacy and recognize your need for appropriate protection and management of personally identifiable information you share with us (any information by which you can be identified, such as name, address, and telephone number). That's why RECONYX has established this privacy policy, so that you can understand the care with which we intend to treat your information.

COLLECTION & USE

In general, you can visit www.reconyx.com without telling us who you are or revealing any personal information about yourself. We collect information on what pages people access, track the Internet address of the domains from which people visit us, and analyze this data for trends and statistics, but the individual user remains anonymous. The information we collect from your domain name is used for internal review by RECONYX and is then discarded. We use this information to improve the content of our web site and it is not shared with other organizations for any purposes. Some of our web pages utilize "cookies." Cookies are identifiers that a web site can send to your browser to keep on your computer to facilitate your next visit to our site. You can set your browser to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. We use cookies to store visitor's preferences, record session information, such as items that consumers add to their shopping cart, and to better serve you with more tailored information when you return to our site. You can view our cookie policy here. If you supply us with your postal address or your email address online we may send you mailings or email with information regarding RECONYX products, services, and upcoming events. If you do not wish to receive such mailings or email, please let us know by sending email to info@reconyx.com. If you supply us with your telephone number online you may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending email to info@reconyx.com. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back to our web site periodically. Customers may prevent their information from being used for purposes other than those for which it was originally collected by emailing us at info@reconyx.com.

REGISTRATION

When requesting information from us, or entering certain areas of www.reconyx.com, we do require that you provide some information about yourself by creating an account. The information we require is necessary to mail you the materials you request, or to follow up via telephone or email to make sure you received what you asked for, and to provide you further information about product features, upgrades, specials, and support. We may ask additional questions about your organization, professional role, or products you currently use so that we can better tailor our web site and content to provide what you're looking for.

DISCLOSURE

RECONYX will not sell, trade, or disclose to third parties any customer identifiable information derived from the registration for or use of a RECONYX web site or online service -- including customer names and addresses -- without the consent of the customer. When RECONYX uses other agents, contractors or companies to perform services on its behalf, RECONYX will ensure that the company protects your customer identifiable information consistent with this Policy.

ELECTRONIC MAILING LISTS

RECONYX offers free electronic mailing lists to customers. We gather the email addresses of users who voluntarily subscribe. Users may remove themselves from mailing lists by following the instructions contained in every mailing list message. Email addresses provided by users are never given, sold or traded to any third parties.

SMS MESSAGING PRIVACY POLICY

If you opt in to receive SMS messages from RECONYX, we may collect and store your mobile phone number, the content of messages, and related messaging data such as the date, time, and delivery status of messages sent or received. We use this information to send recurring automated text messages you have agreed to receive, including order updates such as order status and shipping notifications, as well as marketing messages such as offers and product news.

SMS consent is not shared with third parties or affiliates for third-party marketing purposes. Mobile information will not be sold, rented, or shared with third parties for promotional or marketing purposes. We may share your mobile phone number and related messaging data with service providers that help us deliver text messages, including messaging platforms, telecommunications carriers, and vendors that support our SMS program. These service providers may only use your information as necessary to provide messaging services on our behalf.

Message frequency varies. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP to any message. You may reply HELP for assistance.

Consent to receive text messages is not a condition of purchase.

CUSTOMER CONCERNS

If you are a customer with concerns about the RECONYX online privacy policy or its implementation you may contact us via email at info@reconyx.com.

Last updated May 15, 2026 to include SMS Messaging Privacy Policy